This Privacy Policy explains how Discover RIMS (“we”, “us”) collects, uses, and protects personal data when you use our website and platform.

1. Data we collect

When you submit a demo or contact request we collect the information you provide: name, institution, country, role, email, optional phone number, and your message. We also record your IP address and submission time for security and anti-abuse purposes. We collect standard analytics data (e.g. pages viewed) via Google Analytics.

2. How we use it

To respond to your enquiry, to contact you about your request, to operate and secure the site, and to understand aggregate usage. We do not sell personal data.

3. Lawful basis (GDPR)

We process enquiry data on the basis of your consent and our legitimate interest in responding to prospective customers. Analytics is processed on the basis of consent where required by your jurisdiction.

4. Data retention

Enquiry data is retained only as long as necessary to handle your request and for legitimate business records, after which it is deleted or anonymised.

5. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict processing, and withdraw consent. To exercise these rights, contact us using the details below.

6. Data processing & residency

For institutional customers, data processing terms are set out in our Data Processing Addendum. Customer deployments support configurable data residency (EU, US, APAC).

7. Security

We apply encryption in transit and at rest, role-based access control, and audit logging. No method of transmission or storage is completely secure; we work to protect personal data using appropriate technical and organisational measures.

8. Contact

For privacy enquiries or to exercise your rights, contact us via the contact page.

This document is a general template and should be reviewed by qualified legal counsel before reliance.